The best way to understand our work is to read some of our clients' stories. These case studies relate the problems faced some of our clients and how we were able to help them. These are actual cases but all names have been changed, and some facts left out, in order to preserve confidentiality (and all images used below are stock images labelled for reuse).

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CHAC prevents eviction of Aminah, a single mother in private rented sector accommodation

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Successful appeal against Council demand for refund of mistaken housing benefit overpayment from retired couple Anne and Steve

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CHAC helps Anthony, a single man, homeless due to relationship breakdown, find new accommodation through a basic referral

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CHAC prevents eviction of Ms Baskerville, a single mother, from her housing association home

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CHAC helps Mr Brogdale a pensioner threatened with eviction from private rented accommodation

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CHAC helps Ms Crowther find alternative accommodation in Whitstable and provides additional support for rent

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CHAC helps delay eviction of Davina, a single parent with two children, where her rent deposit had not been properly protected by her landlord

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CHAC helps Edward, a single man who had lost his job, delay being evicted

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CHAC helps prevent the Johnston family, evicted from private rented accommodation, becoming homeless

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CHAC helps with a successful appeal against Council demand for refund of mistaken housing benefit overpayment from retired couple Judith and Bill

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CHAC assists Olivia, a vulnerable housing association tenant subject to benefit cap

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CHAC prevents the eviction of Tabish, a vulnerable foreign national wrongly refused housing benefit

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CHAC assists single man with health problems evicted from bedsit landlord wanted to renovate